Khaleej Times

An APPsolutel­y perfect partner by Toshiba

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dubai — Leading Japanese brand Toshiba has launched its Smart App that will help its front-end customer facing team members and channel partners maximise the value of Toshiba products and deliver a significan­tly better experience for customers. It is a one-of-a-kind pioneering initiative that has been designed for informatio­n sharing and to educate channel sales staff as well as the brand’s customers.

“We live in an era of perennial distractio­ns and an attention deficit economy. There is also the deficit of time that one is grappling with. Given such a context, we at Toshiba felt that a one point ‘come to, go to’ destinatio­n that articulate­s all informatio­n, intelligen­ce and knowledge about our product offerings seamlessly and with the least friction will greatly enhance and empower our channel partners and sales teams to not only deliver a better experience for our end-users but also consistent­ly raise the bar on facilitati­ng more transactio­ns through the power of better product understand­ing and informed decision-making. The Toshiba Smart App, the first such app of its kind, was conceptual­ised to plug the gap,” said Santosh Varghese, vicepresid­ent of Toshiba Gulf.

The ‘SM’ in Smart refers to ‘sales and marketing’, and exemplifie­s why the app will be a boon to corporate customers and channel partners alike.

At less than 3MB, the Smart App is light and the interface is user-friendly.

Currently, the Toshiba Smart App can be downloaded from Google Play. The app integrates sales tools, catalogues, infographi­cs, marketing collateral­s and quizzes, offering a holistic perspectiv­e of the suite of products for both internal and external value chain.

“If you ask me to describe the Toshiba Smart App in two words, I would say ‘Actionable Intelligen­ce’, that goes a long way in offering distilled, relevant, timely informatio­n that empowers both end customers and channel partners. It is also our commitment as a leading global brand to being as customer centric as possible and anticipate needs and aspiration­s that facilitate a much better experience for them,” added Varghese.

If you ask me to describe the Toshiba Smart App in two words, I would say ‘Actionable Intelligen­ce’ Santosh Varghese Vice-president of Toshiba Gulf

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