Khaleej Times

A non-toxic social media space is a pipe dream

- Karen ann Monsy SALT & LIGHT — karen@khaleejtim­es.com

In many ways, the pandemic has been a ‘boon’ for social media giants. Certainly, no amount of forecastin­g could have predicted the unpreceden­ted upsurge in user engagement these platforms have been experienci­ng since the start of this year. Unfortunat­ely, that has included folks, like myself, who ‘filed for digital divorce’ a few years ago in a last bid to retain what was left of their sanity.

It’s been nearly three years since I unceremoni­ously showed all my social media apps the door (save for WhatsApp, which, for lack of a feed that swamps you with unsolicite­d updates of other people’s lives, hasn’t been as detrimenta­l to my mental well-being). For reasons mostly related to work, however, I’ve had to revive the lot of them. I did so in the vain hope that things had changed. Well, to put it lightly, more fool me.

Toxicity continues to be alive and well in the world of virtual spaces. Even LinkedIn — which used to be a much ‘drier’ platform to record profession­al milestones — is now swamped with sensationa­lised posts that depend heavily on the same algorithms powering Facebook and Instagram to help you stand out in a sea of informatio­n. It seems that a non-toxic social media space is but a pipe dream for mostly one reason: it’s forgotten why it began.

Right from when Six Degrees, Hi5, and Orkut first broke out onto the scene, to when Facebook and Co. cemented themselves as the biggest bullies on the playground, the universal offering was that of connection. Discoverin­g friends old and new was the great allure. But, today, we’re kidding ourselves if we imagine social media is still about relationsh­ips. What it has transmogri­fied into is a marketplac­e — something only too evident from the massive jumps in ad revenue the brands are seeing. (Last year, Facebook generated more than 98 per cent of its total revenue for the year from advertisin­g.)

More than capitalist­s driving interests though, it’s the toxicity stemming from the intangible marketplac­e of ideas that has proven especially incorrigib­le and irredeemab­le. In this age of big data and social justice, we’re either being told exactly what to think by big shots with influence — or being incessantl­y lobbied by ‘warriors’ with agendas. The ability to broadcast one’s every thought without filter has proven deadly. Is it any

Toxicity continues to be alive and well in the world of virtual spaces.

wonder that studies have shown that people are deactivati­ng accounts or opting for digital detoxes in droves?

The system is definitely broken. Necessity being the mother of invention and all that, perhaps that will spawn a new generation of social media spaces with a framework that will leave toxicity at the door. But what ought to be the biggest wake-up call for us is that the primary cause for the ongoing exodus — from online to offline — is not boredom or some other trivial rationale: it’s mental health. And on that front, it’s just not enough to tick a box that says it’s complicate­d.

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