Say it, don’t just send a message

As your story, Try ringing up a friend instead of texting – it’s good to talk (February 15) points out, social skills and etiquette are lacking in today’s high-tech world.

It’s the same in the business world. We should stop sending emails and pick up the phone. Emotions can be best expressed face to face or through the voice in a telephone conversation. Mathew Litty, Dubai