WhatsApp ‘break’ for residents
ABU DHABI // A global update to WhatsApp appeared to override a block on the free- to- use voice service to the delight of users yesterday, athough it was not clear how long the popular messaging service would be available.
A social media hashtag in Arabic trended for hours, after users tested the network yesterday morning.
WhatsApp’s call functions are not licensed in the UAE, meaning they are effectively blocked. The Telecommunications Regulatory Authority said the service should not be available and was unaware of any changes that would allow access.
But the development was welcomed among its users.
On Twitter some saw it as a windfall, with one tweeter describing it as an early “Eid Al Fitr gift”.
Noora Al Marzooqi, a Dubai television presenter, wrote on Twitter: “Many expats will want to connect with their families during Eid.”
Sultan Al Suwadi, from Abu Dubai, wrote: “We must all make as many international phone calls as possible today.”
“Life is going to be heavy bills free – with even more mom time” said another user, Shruti Chhangani.
Later, users said the service was problematic again, in some cases they were able to dial but not connect to speak to friends and relatives. WhatsApp’s voice features have been blocked in the country since they were launched last November, in line with other (VoIP) providers such as Viber, Snapchat and Facebook. The unblocking yesterday reignited the debate over such services. Saeed Al Remeithi, the youngest member of the Federal National Council, has previously pushed for greater internet freedom, last year calling restrictions on services like Snapchat a source of embarrassment.
“Technology is advancing rapidly in the world today and we cannot miss out on its latest services,” he said yesterday. “They are of utmost importance to any UAE resident.” WhatsApp did not comment on the situation, but a number of tech blogs and reports referenced a global update that took place on Wednesday.
“WhatsApp’s global update was the main element in activating the calls and video feature,” Mr Al Remeithi said.
Abbas Jaffar Ali, founder of the UAE tech news website TBreak, predicts that the service was working temporarily owing to “possible changes to the telco infrastructure”.
“Unfortunately, it is highly unlikely we will have permanent access to these features.”
UAE providers du and Etisalat would lose out financially if free internet calls were unblocked, but Mr Ali predicted that “sooner or later the authorities will have to activate it to keep up with the rest of the world”.
“It would be nice if the authorities can let this slide until after Eid Al Fitr holidays so residents can get in touch with their families abroad – it will be a great Eid gift for all.”
The TRA said: “Any such ... services must be in compliance with the UAE’s telecommunication regulations that allow VoIP services to be provided in the country only by licensed telecom operators.”
WhatsApp has more than 1.2 billion active users, branching out from communications to become a news source in many countries.