Lulu warns shoppers against falling for promotional scam

The retailer advises the public to guard their personal and bank details – it does not ask for such information

Shoppers who received phone calls and text messages promising them discount vouchers at Lulu hypermarkets are being scammed, according to the supermarket chain.

Lulu Group issued a statement warning shoppers about posts on social media regarding raffle prizes and gift vouchers and clarified that these were not released by Lulu.

As part of the scam, UAE residents received phone calls from people claiming to work for Lulu with news about winning a prize.

The callers then asked for personal and financial information, including bank account and card details.

The message promising free vouchers to celebrate Lulu’s 18th anniversary contained a link to a scam website requiring banking information.

“Lulu Group hereby declares that it never contacts and has not authorised anyone to contact its customers or common public for their banking, credit card or any similar details,” the group said.

“The public is advised to exercise extreme caution while dealing with anyone asking for their bank card or other personal details and report the matter to the concerned authorities. Lulu Group has already lodged an official complaint with the police authorities against such fraudsters.”

The retailer advised shoppers to find information about promotions through the group’s official social media accounts.