Commuters welcome shorter travel time on new Abu Dhabi bus service
▶ Department of Transport says stops will be reduced by half compared with regular routes
People who live on the outskirts of Abu Dhabi welcomed the news that four express bus services are to begin operating in the city.
Commuters said faster transport links to and from the capital would be an enormous boost, substantially cutting their journey times.
Marriees Guzman said she had endured taking the often slow public bus every day since 2013. But when she used the new express service on Tuesday morning she was able to reduce her travel time by half.
The route took her from the Mussafah Road bus stop to the main bus station near Al Wahda Mall. “I take the bus every day so this quicker new service is excellent because it makes it easier for the commuter to move around,” said Ms Guzman, 43, a customer service clerk from the Philippines.
“The journey took about 35 minutes when it usually it takes an hour. It’s usually very long.”
Announcing the four new express routes, the Department of Transport said buses would make half the number of stops compared with regular routes.
The services include X2 and X3 buses from Al Khalidiya to Al Maqta, and the X4 and X5 services from Al Zahiya to Al Maqta.
The routes are part of efforts by authorities to improve connectivity between different areas of Abu Dhabi, reducing travel time and cutting congestion.
Officials also hope fast bus travel times will reduce the number of passengers using illegal, unlicensed taxi drivers.
Azhar Hussain, an IT consultant from Pakistan, said he took the bus every day from his home in Khalidiya to his work in Mazyad Mall.
“Yesterday was the first time for me on the express bus,” the 44-year-old said. “I took the X3 from Khalidiya to Muroor.
“The service seems great but it depends on how it runs.
“Many people don’t yet seem to know about it as I’ve heard lots of passengers saying they were confused because the numbers had changed.”
Von Deluna, a medical technician who was boarding the express bus for the first time yesterday, said he was looking forward to the “faster route”. “I use the bus every day,” the 32-year-old Filipino said.
“I work in Bani Yas so I took the 402 bus from there to the Maqta bus stop and now I’ll take the X3 to Madinat Zayed.
“I know it will be faster because I know all the buses. Most two-digit buses stop at every bus stop so it takes so much time to get anywhere.
“The express service has far fewer stops so it will be much easier.”
According to government figures the number of people using public buses in Abu Dhabi increased by 26 per cent between January 2017 and January 2018. About 53.6 million passengers a year now use the services.
“These new services are part of efforts to reduce the travel time between stations during peak hours,” a spokesman for the Department of Transport said. “It will also reduce traffic, increase safety and reduce pollution.”