The National - News

Leaders need to accept the changes that are sweeping workplaces

- MANAR AL HINAI Manar Al Hinai is an awardwinni­ng Emirati writer and communicat­ions consultant based in Abu Dhabi

I’ve always been interested in how work is conducted and how it affects productivi­ty. I find myself influenced by the space I work in and by the time of day.

I do my best work in the early hours. I also produce my best work in sunlit rooms.

The coronaviru­s pandemic and latest advancemen­ts in artificial intelligen­ce and ChatGPT shifted the way leaders perceive work.

For many, they witnessed how working remotely didn’t affect productivi­ty and have thus embraced the new system or a hybrid working model.

I work a lot with freelancer­s, and one thing I know that works best in my industry is providing freelancer­s with work targets instead of certain work hours.

A writer I worked with produces her best in the early morning. A 9-to-5 job wouldn’t have been the best for her.

But she loves to meet in person when it comes to discussing ideas. We had a hybrid working model for her: she would come into the office for meetings and work from home when she needed to write.

Employees across the world now look for perks provided by a job in addition to a good paycheque, such as the option to work from home at least one day a week. This year, the UAE announced that 70 per cent of public sector employees can work remotely on Fridays during Ramadan. The decision has been popular with many.

Remote and hybrid working models are here to stay. A 2022 survey by management consultanc­y McKinsey reveals that 87 per cent of Americans would work remotely if given the option. Upwork and DropBox offer permanent work from home options.

The future of work is one of the most popular discussion­s on Twitter, especially with concerns around ChatGPT and AI affecting work cultures.

Leaders need to acknowledg­e that change is sweeping the workplace. The faster this fact is accepted, the quicker leaders can move towards the future of their businesses.

Change, especially when it affects work cultures, should be co-ordinated with staff.

Depending on the size and nature of an organisati­on, leaders should take the concerns of their employees into considerat­ion.

How many people would like to work remotely? And how many actually want to work in an office? Leaders need to acknowledg­e that people work differentl­y and there is no one size that fits all.

If a hybrid or remote working option is provided to staff, then leadership needs to ensure that employees are equipped for that set-up with laptops or other devices and through workshops that teach them how to manage their time and achieve their goals away from the office.

This also means that risk measures should be in place to ensure data safety.

AI is advancing quickly and while it could mean the end of some roles, it could also mean that we need to repurpose others. There has never been a time in history – until now – that technology could serve and aid us in leading teams across the world.

Leaders need to study how they could repurpose roles of their employees in a way where technologi­cal advancemen­ts work hand-in-hand with employees and help their businesses to prosper.

In a changing business world, workplace cultures that appreciate their employees’ needs, embrace change and repurpose roles in light of the technologi­cal advancemen­ts are the ones that will thrive.

We are in an era when technology allows leaders to lead anywhere in the world

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