The National - News

Technology hiring set for resurgence after industrywi­de spate of layoffs

- JOHN ARMSTRONG John Armstrong is founder and managing director of JCA Associates Comment

There were many well-documented layoffs and headcount reductions last year by global technology companies.

With many employees affected locally in the Middle East, what is in store this year – and can this $5 trillion industry bounce back?

Last year was tough for technology. The first half of 2023 was slower than normal. With many global financial and political challenges, companies were less bullish about expanding than the previous year.

It was more of the same in the second half, and it took until the end of the year for confidence to return.

But the good news is that there are positive changes on the horizon. Historical­ly, I have always seen an uptake in hiring at the beginning of the year, and the first few weeks of 2024 are no exception.

We already saw signs of recovery towards the end of last year and this has continued.

There seem to be more technology jobs available than this time last year but is the trend here to stay?

I have noticed that companies that were not expanding a year ago are now much busier with hiring. In other cases, companies that were laying off staff are adding again. But we are not seeing the same level of new roles as during the post-pandemic times.

I would say this is a good thing as it would indicate that companies have learnt their lesson and are being more cautious. One of the main reasons for so many layoffs last year was excessive hiring in 2021 and 2022.

Stable growth is more sustainabl­e for many reasons. Firstly, it helps to keep salary levels in check.

In a situation where five companies are vying to hire the same candidate, compensati­on levels are artificial­ly inflated, which is great for the candidate but affects the market in the longer term.

In the UAE, specifical­ly, we are seeing a stable rise in job opportunit­ies as well as salary increases in line with inflation. We still have substantia­l growth in commercial and residentia­l constructi­on, leisure and tourism, hospitalit­y, health care, education and many other sectors.

All of these require large technology investment that feeds the industry, as does the government itself with its many digital transforma­tion and cloud technology projects.

Saudi Arabia, which is a much bigger market, is still growing exponentia­lly with projects in many sectors and it shows no sign of stopping.

The level of investment is substantia­l and, as with the UAE, the kingdom is also investing in the best technology and hiring top global talent to help fuel its growth.

All markets will have ups and downs, but if you look at how far the GCC has come over the past 20 years, it is impressive.

There is a bigger focus on training and hiring local talent with nationalis­ation initiative­s, which is great for a country’s future developmen­t.

There is also much more internatio­nal interest in the region. Anyone watching an elite sporting event anywhere in the world is likely to see sponsorshi­p by a regional company such as Emirates, Etisalat or Aramco. So, it is clear that the GCC is firmly on the global map and is here to stay.

Big sports stars have also been coming to this part of the world to compete in global sports such as boxing, football and the UFC.

After 17 years of living in the region, I have noticed that the UAE in particular is now far ahead of the West in many areas, including infrastruc­ture and technology.

I foresee continued steady growth in technology throughout the rest of the year, with the biggest demands for jobs coming from IT infrastruc­ture and supporting software, cloud computing, cyber security and artificial intelligen­ce.

The good news is that there are plenty of opportunit­ies ahead of the curve and many tech start-ups are being created – some of which could become the next unicorn.

Companies such as Meta Platforms, Google and Amazon all had humble beginnings and in an ever-evolving sector, there will always be room for the next “tech giant”.

Companies that were not expanding a year ago are now much busier with recruitmen­t

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