Still needs to do better
CONCERNS over the use of agency staff and unsafe practices with medication mean a care home in Accrington still needs to improve.
Addison Court, on Addison Street, was visited by the Care Quality Commission (CQC) in June and despite having some good features was rated as requires improvement.
The inspection follows a previous visit in February where the home was given the same grading but also served with a warning notice.
It related to concerns there were insufficient staff ‘to meet the needs of people living at the home’.
There were also breaches of legal requirements regarding infection control.
According to the CQC report it was found improvements had been made but fresh issues were discovered.
These included a high use of agency staff, care plans not being ‘person-centred’ and prescribed medicines not always being administered as directed.
The CQC rated the home as requires improvement for safety, responsiveness and leadership but as good for care and effectiveness.
Praise was given for staff being ‘kind and sensitive’ and meal time options.
A spokesman for the home said: “We take the report seriously and have put in place a robust and comprehensive plan to address the matters raised.
“Senior managers continue to work closely with all stakeholders to ensure that we deliver the high standard of care our residents and their relatives expect.”