Police advice on how to spot bogus callers

IAN BUNTING

The people of Airdrie and Coatbridge have been advised on how to spot a bogus caller on their doorstep this summer.

Police Scotland has launched i t s # S hutOu t S cammers campaign in partnership with Trading Standards.

The coronavirus pandemic and physical distancing guidance presents an opportunity for criminals to exploit the crisis to their economic advantage.

As limitations on movement and social interaction begin to ease and the ability to have outdoor work done at home and in gardens resumes, there is a concern unscrupulous traders may target the most vulnerable in our society.

Rogue traders and bogus callers operate throughout the year but incidents generally peak in May, June and August.

Current restrictions mean more people are at home when they would usually be at work, and as a result they may encounter more doorstep callers who know householders will most likely be in when they ring the doorbell.

Police are asking the public to follow its advice if they receive an unexpected, and unknown, caller at the door:

• Always ask for identification. • Never feel pressured into making an on the spot decision.

• Never hand over money on the doorstep.

Superintendent Tim Ross, of the safer communities division, said: “We don’t want to cause the public any unnecessary concern, but we are anticipating the criminal element within our society may use the current public health crisis as an opportunity to scam people out of their hard-earned money.

“It’s not always easy to spot a rogue trader or bogus caller so we are asking the public to take some simple, but effective, action to stop them becoming a victim.

“Anyone can be fooled; these people are professional con artists.

“Always verify ID and research companies before agreeing to any work being undertaken.

“You can also consult your local Trusted Trader Scheme and it is always recommended to get three quotes for a piece of work.

“Never let anyone make you feel pressured into making an on the spot decision, and never hand over any money until you have received appropriate paperwork (contract/ service agreement/ invoice) and understand what the terms and conditions are.

“We are also asking people to look out for family members and neighbours who may be vulnerable and, therefore, seen as an easy target by rogue traders.

“Share this advice with friends and relatives; and encourage them to phone a trusted person, or the police, if they are in any doubt about someone who has turned up unannounced.”

People with any concerns for themselves, or a vulnerable family member, friend or neighbour, relating to bogus callers are asked to call 101 immediately, or 999 in an emergency.