Scam­mers tar­get Scot­land’s new con­tact trac­ing app

Argyllshire Advertiser - - NEWS -

Warn­ings have been is­sued as crim­i­nals ex­ploit the new NHS Pro­tect Scot­land mo­bile phone app.

Scot­land’s Neigh­bour­hood Watch net­work has high­lighted the prob­lem af­ter re­ports of at­tempted scams around the coun­try.

The app will alert users if they have been in close con­tact with an­other user who tests pos­i­tive for coro­n­avirus, and can help in de­ter­min­ing con­tacts that peo­ple may have. If any­one is con­tacted by NHS (test and pro­tect) it will be by phone on a sin­gle na­tional tele­phone num­ber 0800 030 8012.

Wil­lie Clark Neigh­bour­hood Watch na­tional co-or­di­na­tor, said: ‘Scam­mers are now ex­ploit­ing this to com­mit fraud by con­tact­ing the gen­eral public ad­vis­ing them that they have been in near con­tact with some­one who has tested pos­i­tive with coro­n­avirus and as such you must get a test and self-iso­late.

‘They then ask for pay­ments for book­ing tests or send­ing out test­ing kits.’

What NHS Scot­land con­tact trac­ers will do is, in some cases, send a text to let users know that they will be re­ceiv­ing a call from NHS Scot­land us­ing the sin­gle, na­tional tele­phone num­ber.

They will al­ways in­tro­duce them­selves, say why they are con­tact­ing a user, and ad­dress the user by name as well as giv­ing them the op­tion to call back on the above num­ber to pro­vide re­as­sur­ance that the ser­vice is le­git­i­mate.

Mr Clark added: ‘Be aware that phone num­bers can be spoofed. Con­sider phon­ing back us­ing a dif­fer­ent phone from the one you re­ceived the call on. The call will be re­ceived on mo­bile, if con­cerned phone back on land­line.’

Con­tact trac­ers will never ask for in­for­ma­tion other than the user’s move­ments and the peo­ple they have been phys­i­cally close to; they will NOT ask users to phone a pre­mium rate num­ber; make a pur­chase, pay­ment or do­na­tion; for med­i­cal his­tory un­re­lated to coro­n­avirus for bank de­tails; for so­cial me­dia iden­ti­ties or lo­gin de­tails, or those of con­tacts; for pass­words or PIN num­bers, or to set up any form con­trol of a com­puter, smart­phone or tablet, or to down­load any­thing or to visit a web­site that does not be­long to NHS Scot­land or the Scot­tish Gov­ern­ment.

For more go to www. nhsin­form.scot/cam­paigns/ test-and-pro­tect

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