Police chief wants your experiences of 999 and 101 services
RESIDENTS are invited to tell police chiefs about their experiences of using 101 and 999 services as part of a new survey.
The Police Contact Survey runs until midnight on Sunday, June 26, and seeks to help inform Derbyshire Constabulary, the Home Office and local crime commissioners of any challenges on reporting crimes or emergencies.
All answers will also help form future plans.
Lasting just a few minutes, the survey will ask participants a series of questions testing their understanding of emergency and non-emergency reporting systems, as well as newly emerging ways of contacting the police, such as web chats, online forms and messaging through social media.
Angelique Foster, Police and Crime Commissioner for Derbyshire, said: “Reporting to 101 and 999 remains a challenging area of business for police forces across the country.
“The needs of those making contact must be understood and forces must priortise those in need, meaning contact about routine items is sometimes not responded to as quickly as people would like.
“In addition, new technology deployed by some forces presents significant opportunities to speed up responses and open lines of communication with people who might not be comfortable using traditional methods.
“Improving 101 and 999 services is key to providing the strong local policing that residents want to see, so I am keen to see as many residents as possible taking part in this survey.”
The survey can be found at www. smartsurvey.co.uk/s/ Crimereporting-nationalpublic-contactsurvey-apcc/.