Martin Saarinen

Reject car over history

A FEW weeks ago I bought a used Skoda Octavia, and I was told the car had only one previous owner. When I got the paperwork, it showed two. Am I entitled to a refund or can I reject the car, as I’m worried about its history? David Rock, E-mail YOU’RE allowed to reject the car within 30 days of purchase if it is not as described. But before doing so, contact the DVLA to clarify who the second owner was; the dealer may be marked as the second owner, which will be easier to rectify.

Economy shortfall a fault?

I check my fuel economy every month and have found that the Fiat Tipo 1.4 T.jet Estate I bought back in November 2016 is achieving 6.2mpg below the manufacturer’s official figures. Is the car faulty? Keith Patterson, E-mail MOST cars tend to consume more fuel than the manufacturer quotes. This is because economy tests are done in a laboratory at present. Real-world driving, with hills and wind, is likely to skew the figure. New laws are being brought in this year to change this.

Clutch glitch gone too far

MY Renault Trafic has done only 6,000 miles, but it’s been to the dealer five times for clutch issues, and staff there have been unable to find an answer to the pedal sticking to the floor. can I ask for a replacement? Karl Tallowin, E-mail IF Renault is struggling to resolve the fault, it would seem reasonable that a replacement van be provided, at least on a loan until a fix is found. contact Renault customer services on 0344 335 0000 to alert it to the problem.