Making the right choice
Choosing the right door for your property can be a daunting experience and one that you’re keen to get right.
That’s why the team at Tom Callaghan Windows and Conservatories Ltd make sure they take the time to listen to what the customer wants, as witnessed recently by Mrs Campbell of Kilwinning.
Mrs Campbell decided to replace the existing wooden storm doors of her period property and was keen to get something that was in keeping with the character of her home.
After searching for a company online she received four quotes and eventually decided to take her business to Tom Callaghan.
Mrs Campbell said: “The company offered a competitive price but price was far from the only issue at play.
“The team weren’t rigid in what they were offering and were good at listening to my needs.
“They were very straightforward, with no sales pressure, and the staff in the showroom couldn’t have been more helpful. There was no pressure to buy and they never just assumed that I would buy from them.”
Mrs Campbell dealt with Greer Gibson and was delighted with the service he provided, saying: “Greer was very helpful and patient and went above and beyond to help. I wasn’t buying a product off the shelf but rather was making up the design as I went along.
“The team in the office listened to what I wanted and made sure we got it right.”
Mrs Campbell also had nothing but praise for the fitters, saying: “They were very nice and did the job remarkably speedily.
“The clean- up was great and they followed up to check I was happy with the job. I have no complaints at all.”
And she added: “The finished product is great and really in keeping with the character of the property.
“The job was fitted when they said it would be and I’m delighted. The whole experience was remarkably hassle- free.”
Tom Callaghan Windows and Conservatories Ltd offers high- quality products at competitive prices, providing a professional service and a product you will want to show off.
The team at the Ayr showroom will be delighted to discuss your home improvement proposals with you, no matter how big or small the job.