En­joy su­perb hear­ing ben­e­fits from top Urquhart’s tech­nol­ogy

Lo­cal op­ti­cian teams up with Cas­tle Hear­ing

Ayrshire Post - - GIRVAN NEWS -

A new ser­vice be­ing of­fered by Urquhart Op­ti­cians in Kil­marnock could open up a whole new world for peo­ple who have hear­ing dif­fi­cul­ties.

The lo­cal op­ti­cian is branch­ing out and of­fer­ing pri­vate hear­ing care ser­vices in part­ner­ship with Cas­tle Hear­ing.

Cas­tle Hear­ing is an in­de­pen­dent com­pany based in Dum­fries.

They started as a small fam­ily op­er­a­tion sev­eral years ago, but have un­der­gone huge ex­pan­sion and con­tinue to go from strength to strength. They are cur­rently es­tab­lish­ing them­selves in the Cen­tral Belt of Scot­land, and are work­ing with Urquhart Op­ti­cians in their Glas­gow and Ayr­shire premises, in­clud­ing Port­land Road in Kil­marnock, Main Street in Prest­wick and Port­land Street in Troon.

Of­fer­ing a range of hear­ing and clin­i­cal ear care ser­vices, Cas­tle Hear­ing utilises the very best in dig­i­tal tech­nol­ogy.

Michael Camp­bell, the com­pany’s lo­cal au­di­ol­o­gist, ex­plained: “Pa­tients can ob­tain hear­ing ser­vices on the NHS, but very of­ten it in­volves long wait­ing lists, while clinic time and af­ter­care pro­vi­sion can be lim­ited.

“Many peo­ple are also put off by the hear­ing aids on of­fer, which are usu­ally quite no­tice­able and can of­ten per­form poorly, es­pe­cially in noisy en­vi­ron­ments.

“The ben­e­fit of pri­vate hear­ing care with us is that we can pro­vide the best dig­i­tal hear­ing aids avail­able. “Man­u­fac­tur­ers can now cram a huge level of com­put­ing power into an ab­so­lutely tiny pack­age, which means that we can of­fer our pa­tients the best pos­si­ble re­sults with in­stru­ments that are vir­tu­ally in­vis­i­ble.

“We also be­lieve that we do things dif­fer­ently from many pri­vate hear­ing care providers on the High Street.

“Our pa­tient jour­ney is straight­for­ward, re­laxed and pres­sure- free, we don’t pack our clin­ics wall to wall.

“We like to have plenty of time to spend with our pa­tients so as to en­sure we give them the very best ad­vice and ser­vice.

“Once they have their hear­ing aids from us, we pro­vide free life­time af­ter­care for retest­ing, ad­just­ments and re­pairs.

“What’s more, any­thing we do in the clinic can also be done in the pa­tient’s home, so we’re happy to pro­vide home vis­its for any­one who’s un­able to come to us.

“That’s some­thing that some na­tional or­gan­i­sa­tions no longer of­fer, so it’s a part of the mar­ket that’s be­com­ing a lit­tle ne­glected these days.

“In essence, we be­lieve we of­fer the best of both worlds: ab­so­lutely up- to- theminute tech­nol­ogy with an old- fash­ioned ap­proach to cus­tomer care and per­sonal at­ten­tion.

“Plus be­ing truly in­de­pen­dent, we aren’t re­stricted to a small num­ber of sup­pli­ers, so we’re able to pro­vide lit­er­ally any­thing that’s on the mar­ket, which means we can of­fer gen­uinely im­par­tial ad­vice and rec­om­men­da­tions, based solely on the needs of our pa­tients.”

With free test­ing and life­time af­ter­care, Cas­tle Hear­ing pro­vides all you need to make the most of your hear­ing.

To book an ap­point­ment, pop into your lo­cal Urquhart Op­ti­cians, con­tact Cas­tle Hear­ing di­rectly on 0800 160 1353 or visit www. castle­hear­ing. co. uk for more in­for­ma­tion.

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