A load of bol­lards as 999 crew is de­layed

De­mands to stop dan­ger pole be­fore it is too late

Ayrshire Post - - NEWS - Stephen Hous­ton

Lives are be­ing put at risk in the heart of Ayr be­cause of a robot bol­lard.

Emer­gency ser­vices can­not get ve­hi­cles down busy New­mar­ket Street dur­ing the day - to the fury of shop­keep­ers.

On Satur­day morn­ing, Pos t photographer Euan McCall cap­tured an am­bu­lance crew re­spond­ing to an emer­gency call.

They tried in vain to get ac­cess to the street and had to con­tinue the res­cue on foot, aban­don­ing the am­bu­lance over the pave­ment.

It’s at least the sec­ond time an am­bu­lance crew have been blocked in re­cent months.

The last time an el­derly man col­lapsed half way down New­mar­ket Street and had to be stretchered out, los­ing many min­utes in get­ting him to treat­ment.

The £ 21,000 bol­lard is in op­er­a­tion dur­ing the day pre­vent­ing all traf­fic en­ter­ing the pedes­tri­anised street.

The in­ter­com is sup­posed to be an­swered re­motely and the bol­lard au­to­mat­i­cally low­ered.

Jean In­gram, owner of Ta­ble Top­per, said: “Peo­ple are at risk and so are re build­ings due to fire - that in­ter­com is never an­swered.

“None of the emer­gency ser­vices can an get ac­cess and it is dan­ger­ous.

“From day one, this sys­tem has not ot worked. “No­body ever an­swers the in­ter­com.” .” She added: “The bol­lard should re­main n down un­til this is­sue is ad­dressed once e and for all.”

The am­bu­lance ser­vice was asked to com­ment about the is­sue of not be­ing able to get drive down New­mar­ket Street t in emer­gen­cies.

A spokesper­son would only re­spond: “We re­ceived a call at 11.22 hours on Satur­day, Novem­ber 3, to at­tend an in­ci­dent on New­mar­ket Street, Ayr.

“We dis­patched one am­bu­lance and ar­rived on scene at 11.34.

“Our crew did not ex­pe­ri­ence a de­lay at­tend­ing to the pa­tient.”

But on­look­ers said that re­sponse was as “codswal­lop.”

One said: “The male crew­man had to get out his cab and was press­ing a few but­tons and noth­ing was hap­pen­ing.

“A fe­male shop as­sis­tant then came out and tried to re­move one of the bol­lards, but the crew­man said there was no point, they still w wouldn’t be able ab to get in. “The Th male and fe­male fe then had to walk much of the way down the street.” The bol­lard was funded by South Ayr­shire Coun­cil and rises at 10am be­fore fall­ing at 4.30pm. Ste­wart Turner, head of op­er­a­tor Ayr­shire Roads Al­liance said: “The codes to lower the bol­lard on New­mar­ket Street are known by lo­cal am­bu­lance crews and we’ve not been ad­vised of any is­sues ex­pe­ri­enced by them when try­ing to gain ac­cess to the street.

“How­ever, it is pos­si­ble that a crew from out­side the lo­cal area has at­tended a call on New­mar­ket Street.

“The re­tail­ers and the Ayr­shire Post have raised fair and le­git­i­mate con­cerns and, lis­ten­ing to the points made, the ac­cess code for the bol­lard has now been sent to con­trol op­er­a­tors to en­able all crews to have ac­cess to the street.”

Emer­gency Eme The crew ar­rive on the scene and, left, the au­tom au­to­matic bol­lard to give ac­cess to the area in an emer­gency

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