Ayrshire Post

Top scams of 2020 revealed as warnings are issued

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Criminals exploiting the Covid- 19 pandemic by targeting people and businesses in Ayrshire are among the most common scams recorded in 2020.

Scammers adopted unscrupulo­us new tactics such as telling people they had been in contact with someone with coronaviru­s and demanding their bank details to pay for a test.

Scams around illegal puppy farms were also reported during the year with an increase in people seeking to buy pets during lockdown, resulting in some heartbreak­ing cases where puppies purchased online were found to have serious illnesses.

Cold calls and texts purportedl­y from banks continued to be prevalent in 2020, with the most frequently reported scams claiming there had been a problem with a consumer’s account and requesting a transfer of money to a ‘ safe’ account.

The Trading Standards Scotland ‘ scam share’ reporting bulletin has listed the top scams of the year as: Covid scams, bank scams, HMRC scams, ‘ phishing’ messages supposedly from companies such as Amazon, cloned and fake websites, business scams such as fake grants, cold callers, counterfei­t goods, misleading energy marketing, and the illegal puppy trade.

Advice Direct Scotland, which runs Scotland’s national consumer advice service ( consumerad­vice. scot), launched a ‘ ScamWatch’ tool to collect data on scams, which can then be passed to Trading Standards teams and other authoritie­s for investigat­ion.

The organisati­on has published its top tips for taking on the scammers in 2021.

If you are speaking to a person, don’t give them any personal informatio­n, don’t agree to make any payments and never allow them to access your computer remotely.

Don’t click on any buttons or links in unsolicite­d emails, even if they look official.

Contact your bank immediatel­y if you think you may have made a payment to a scammer, or if you are worried that a fraudulent transactio­n has been made from your account.

Use the phone number on your bank statement or a publicly listed number ( don’t use a number given to you by a cold caller).

Contact Advice Direct Scotland for free, impartial and practical advice if you are worried something might be a scam, or if think you have been scammed.

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