Bangor Mail

BANK SHUTS THREE SITES

BANK ACCUSED OF PUTTING SHAREHOLDE­RS FIRST BY ‘ABANDONING’ CUSTOMERS

- Owen Hughes

NATWEST bank is to shut three of its Anglesey branches in a move slammed as a “mass closure programme” to line the pockets of shareholde­rs.

The banking giant has announced a cull of branches from May next year, with bosses saying it’s due to a fall in transactio­ns.

But the move to shut those in Holyhead, Menai Bridge and Amlwch has been slammed, with Anglesey MP Albert Owen describing it as an “appalling situation”.

He added: “It’s a phased and planned process of withdrawin­g from the local communitie­s that rely so heavily on their vital services.

“Branch closures are planned and done by stealth – first they encourage their customers to do their banking online, reduce the hours they’re open, and then produce figures that supposedly justify abandoning local branches.

“It’s simply not good enough. NatWest has not listened to its customers’ concerns.

“This is a mass closure programme, pure and simple, with the sole aim of reducing services and overheads and increasing the profitabil­ity for the shareholde­rs.”

Rhun ap Iorwerth AM, added that he will be seeking an urgent meeting with NatWest bosses.

“I’m angry, and I feel the people of Anglesey are being let down – by NatWest and the wider banking sector.

“Banks have been ripped out of our towns at an astounding rate which shows no regard for the people who have helped banks make huge profits.

He added: “The HSBC decision to close its Amlwch branch was the other recent blow. Beaumaris recently lost the last of its banks following successive closures, and now Menai Bridge is to face the same fate.

“I also feel for the dedicated staff who’ve worked hard offering excellent banking services.”

NatWest said: “The way people choose to bank with us has changed radically over the last few years. Between 2010 and 2015, mobile and online transactio­ns have increased by over 400% and mobile transactio­ns alone have increased by 1,350%.

“As a result of this change, we have seen the number of transactio­ns in these branches decline since 2011. We are communicat­ing with our customers affected by these closures and proactivel­y contacting vulnerable and regular branch customers.”

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 ??  ?? MP Albert Owen and AM Rhun ap Iorwerth are calling for full consultati­on with the public by NatWest
MP Albert Owen and AM Rhun ap Iorwerth are calling for full consultati­on with the public by NatWest

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