Zip World makes plan to reopen when safe

ZIP World is putting together a “relaunch strategy” - but says it will only reopen when it’s in the “best interests” of visitors, staff and the wider community.

The adventure giant shut down its 11 attractions on March 20 ahead of the official government lockdown.

It has seen 98% of its staff go into furlough.

But with UK and Welsh governments now starting to talk about exit strategies from lockdown the company is looking at how it can relaunch safely this summer.

This may include only opening some of their attractions, having reduced capacity, robust hygiene and PPE for staff.

Bosses said though they are here for the long term so even if governments give attractions the green light to open - they will only do so if it’s the right thing to do.

They are not setting any date for reopening.

Sean Taylor, founder and president of Zip World, said: “The overwhelming support received from the UK and Welsh Governments have enabled us to retain our staff who are the backbone of our organisation and this has been instrumental to our relaunch plans.

“The only thing I can be sure of is that we will only open when it is safe to do so and that we are satisfied that our measures are in the best interests of the customer, North Wales community and the Zip World team.”

Extra measures includes wayfinding and signage and the use of tech where possible to reduce consumer and team member touch points.

Additionally, food and beverage will move towards a grab and go type offering - with their restaurant and cafe spaces providing extra room to allow for social distancing.

A spokesman added: “As the Covid-19 crisis continued to develop, the realisation of returning to ‘business as usual’ quickly evaporated and was replaced with a focus on consolidation and survival of the business.”

The company said that as one of the leading brands in the region it had a role to play in setting a good example and helping to rebuild the tourism economy of the area.