RANSOMWARE

One of the latest methods of fraud is ransomware. This is similar to a virus, but it locks your computer so you can’t access your data. The supposed solution is to make a payment to have the computer unlocked, but there’s no guarantee it will solve the issue.

Traditionally, ransomware was distributed through dodgy emails, but Symantec (the company that produces Norton Antivirus software) reports that computers can now be attacked through unsecured websites where supposed legitimate files can be downloaded. “In 2015, ransomware found new targets in smartphones, Mac and Linux systems,” they explain. “Symantec even demonstrated proof-ofconcept attacks against smart watches and televisions in 2015.”

Ransomware appears to be almost impossible to fix. Having an up-to-date virus checker, firewall and similar security is a starting point, but the best approach appears to be having an action plan to follow in the event of being hit by ransomware. So always back up important data onto several separate devices, and also store it remotely using online storage such as a cloud service. Should a computer or device become infected with ransomware, make sure you know how to disconnect it from the internet and, if possible, remove any storage devices (eg, an external hard drive). Then, contact an antivirus organisation to seek their advice. But NEVER pay the ransom.