Fraud for thought

Car Mechanics (UK) - - Project Mercedes-benz E320 Cdi -

You may re­mem­ber me writ­ing about how we’d been the vic­tim of a fraud­u­lent credit card pur­chase. Well, my hap­less boss has gone and done it again.

A cus­tomer called and gave him a load of spiel. When my boss smelled a rat, he should have walked away, but that’s eas­ier said than done when sales are slow. He took the card de­tails over the phone, aware that the card might bounce.

Sure enough, it did. But the se­cond card went through for the full amount with no prob­lems. Learn­ing from the last time, my boss in­sisted the cus­tomer col­lect the ve­hi­cle in per­son, which he did. We’d not fall prey to dis­tance-sell­ing again.

The cus­tomer rocked up in a taxi and drove into the sun­set. Roll for­ward six days and we’ve got the card pro­cess­ing com­pany on the phone cry­ing fraud.

We call the 5-0s, who took away our CCTV footage of the fraud­ster and the mini­cab af­ter scrib­bling a state­ment. All credit to the po­lice here: they traced the cab, traced the fare, then traced and ar­rested the per­pe­tra­tor… who, by this time, had sold the car on to a mem­ber of the pub­lic. Said mem­ber of the pub­lic had HPI’D the car, which nat­u­rally showed up as clean. I’m not sure what ex­cuses were given about the V5, mind you. What hap­pened to the slo­gan ‘a car’s not le­git with­out it’?

So the car was even­tu­ally lo­cated, up­lifted and im­pounded. The card com­pany wants its money back, but we’re not keen on oblig­ing. Fur­ther­more, the car is way down coun­try, im­pounded by a dif­fer­ent po­lice force.

I’m not sure what the res­o­lu­tion to this is go­ing to be, but I’ll re­port back in due course. Will the bank take the hit or will we be landed with the bill? I’ve a feel­ing I know the an­swer and I don’t like it.

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