Face-to-face appointments offered

DOCTORS in Carmarthenshire, Ceredigion and Pembrokeshire are reminding patients that they continue to offer face-to-face appointments to those who need to see them.

Throughout the pandemic, GP practices are ensuring essential services continue to run, often using innovative ways to communicate with the communities they serve.

Now many practices continue to use telephone and video consultations where appropriate; this allows many patients the freedom of talking to a healthcare professional (not always the GP) in the comfort and convenience of their own home.

Most practices also have online systems such as E-consult or Ask My GP, to allow patients to ask a nonurgent question about their health. Please see your practice’s website for more information.

My Health Online remains an online 24/7 option for ordering repeat medication - all designed for patient convenience and especially useful for those who are self-isolating or shielding.

Telephone triage systems are in place in the majority of surgeries to ensure that a patient speaks to a clinical member of staff about their health. If a patient needs to be seen in person, the surgery will make an appointment with the most appropriate healthcare professional.

In addition to the professional expertise offered at pharmacies, eligible patients will be able to receive their free flu vaccine at the majority of community pharmacies this winter. For a full list of participating pharmacies visit https://hduhb.nhs.wales/healthcare/services-andteams/pharmacy/seasonal-fluvaccines/

To find out what services your community pharmacy offers, please visit https://hduhb.nhs.wales/healthcare/services-and-teams/pharmacy/