TFW to enhance popular bus service
TRANSPORT for Wales (TFW) is expanding the Fflecsi Bwcabus service even further, with the launch of a new app.
TFW is working in partnership with Ceredigion Council, Carmarthenshire Council and Pembrokeshire through the LINC II scheme to enhance the very popular Bwcabus service which celebrates 12 years of operation this autumn.
Fflecsi Bwcabus will bring additional technology to the service by providing the fflecsi app, enabling people to book and track journeys, as well as making phone bookings via the TFW call centre.
Passengers can pay on the bus with card or cash, concessionary passes and Mytravel Pass are also valid on Fflecsi Bwcabus.
The new service means passengers can book the bus through the app as well as over the phone.
The only other difference is that the phone number to book will change to 0300 234 0300 - charged at a local rate, however it’s free to call from mobiles or landlines with inclusive minutes/calls.
The call centre is open from 6am to 11pm from Monday to Saturday and from 9am-to 7pm on Sunday.
James Price, Transport for Wales chief executive said: “Bwcabus is a well-used and well-loved service for the people of Carmarthenshire and further afield, by supporting the existing service with the fflecsi app and Tfw’s call centre we will aim to attract even more passengers to Fflecsi Bwcabus.
“This innovative service is an important part of Transport for Wales and the Welsh Government’s vision to reduce car usage and promote greener forms of travel, while also supporting the local economy and ensuring access to public transport.”
Cllr Dafydd Edwards, cabinet member for highways and environmental services at Ceredigion Council said: “Fflecsi is an exciting new enhancement to bus services in our region, giving passengers more ways to book and more control over how they get around by providing them with access to reliable and flexible travel options.”
While Cllr Hazel Evans, cabinet member for environment at Carmarthenshire Council said: “We are delighted to be working with Transport for Wales on this new development.
“As we have seen over the last 12 years with Bwcabus, on demand transport has been extremely popular here and we believe this is a great opportunity to improve the public transport offer across the region and provide our residents with bus services that give more choice and flexibility on their journeys.
“I’m sure Fflecsi Bwcabus will continue to be popular with passengers and we are delighted to be working with our partners to provide public transport services fit for today and the future.”
Cllr Phil Baker, cabinet member for infrastructure for Pembrokeshire Council added: “The TFW Fflecsi service has demonstrated how demand responsive transport can play a vital part in transforming public transport in other parts of Pembrokeshire already.
“We are delighted to be playing a part in delivering this innovative new service enhancement and learning from the customer and operational feedback provided by the new technology.”