Reader Support
Having a problem with our recommended software or expert tips? Email editor@computeractive.co.uk and we’ll do our best to help
Is Multiclipboardslots working correctly?
QIliked the idea behind Multiclipboardslots (Issue 493, page 42) so I installed it and saved some items that I frequently copy and paste. It worked fine, but once I rebooted the computer my saved items disappeared. There does not seem to be any provision for saving them so that they are restored on reboot – am I missing a trick?
Charles Gambrill
Ayou’re
not missing a trick, Charles. Multiclipboardslots doesn’t keep track of the items you save to its clipboard between PC reboots. It’s designed more for helping you manage specific tasks during one session on your computer. But there are programs that do what you want. Try 1Clipboard ( www.1clipboard. io), for example. To get it, click the ‘Download – it’s free’ button, then click ‘Download for Windows’. Double-click the downloaded file, select the ‘No thanks. I will use it on this computer’ option, then click Next followed by Finish. You’ll now find that an icon for it (that looks like a paperclip) has been added to the notifications area of the taskbar.
From now on any words and images you copy will be saved to 1Clipboard. To paste an item, click the paperclip icon to see your clipboard history (see screenshot below), then click any of the listed items. Press Ctrl+v (or right-click and click paste) on the document you want to paste to. To delete an item from the list, move the cursor to it, then click the ‘X’ to the right.
So, how do I access the Control Panel? Qyour
magazine has seen me through installing Windows 10 and the Creators Update without any real problems. But in Issue 501 (page 53) you state, ‘Microsoft has made it harder to find the Control Panel’. I thought you’d now tell me how to access the Control Panel, but the article went in a different direction. So, how do I access the Control Panel now? Ken Warrilow
AWEwere so eager to tell you about the new features in the Creators Update that we forgot to explain how to find the Control Panel now that Microsoft has removed its shortcut from the Win+x menu (what you see when you right-click the Start button). One way is to click the Start button, type control panel, then press Enter. If you prefer, you can restore the link to the Control Panel using the free program Win+x Menu Editor – we’ll explain how in a Workshop next issue (out Weds 21 June).
Is my Outlook.com account up to date?
QINyour Outlook.com tip (Issue 502, page 47) you state that I should see the words ‘Outlook Mail’ in the top left if I have the latest version. I see the words ‘Outlook Email’ instead. As far as I can tell mine is upgraded to the latest version, so why the different names?
Charles Fair
Awe’ve noticed the same disparity. In fact, a quick poll in the office revealed that it’s a 50-50 split between those with Outlook Mail and Outlook Email. The reason is probably related to the different phases during which the Outlook.com update was rolled out. However, both do indicate the user has the latest version. The older version showed ‘Outlook.com’.
Why won’t Windows 10 update?
QIfollowed your advice with regards to updating Windows 10 to the Creators Update (Issue 502, page 70). When I click the ‘Update now’ button I receive the message ‘Windows10upgrade9252.exe couldn’t be downloaded’, and this is repeated when I click Retry. How can I overcome this please? Alf Wicks Athe
‘couldn’t be downloaded’ error usually strikes when your browser is out of date – Internet Explorer (IE) is particularly susceptible. The solution should be to download the file again, but this time using a different browser such as Chrome ( www.snipca. com/24461) or Firefox ( www.snipca. com/24462). Once downloaded, run the tool and it should update Windows (and IE too).