Wor­ried by Fall Cre­ators Up­date

Computer Active (UK) - - Letters -

Here are my first im­pres­sions of the Win­dows 10 Fall Cre­ators Up­date. I have a PC and lap­top, both of which orig­i­nally ran Win­dows 7 and have been pro­gres­sively up­dated. They are not ‘young’, but of a rea­son­able spec­i­fi­ca­tion for their age.

My PC was ‘check­ing for up­dates’, so I left it overnight. But the in­stal­la­tion failed and Win­dows told me there were no new up­dates. So, in­stead I down­loaded the up­date man­u­ally us­ing the up­date tool (see Mi­crosoft’s site for de­tails www. snipca.com/25995). It ap­peared to ‘get ev­ery­thing ready’ to in­stall, but af­ter wait­ing over two hours my PC wouldn’t restart (the timer was con­tin­u­ally go­ing round). Next morn­ing the only op­tion was to switch my PC off and on, but all I saw was a blink­ing cur­sor top left. Not good, I thought, so switched off/on again and got the mes­sage, ‘try­ing to re­cover in­stal­la­tion’. It then com­pleted.

My lap­top wouldn’t restart dur­ing in­stal­la­tion, so I switched it off, left it for many hours, then switched it back on and com­pleted the in­stal­la­tion. So, my ini­tial im­pres­sions were wor­ry­ing. How­ever, Mi­crosoft ap­pears to have built in good re­cov­ery sys­tems. Now I need to find what is new.

Adrian Saun­ders

Within days of its re­lease I in­stalled the Win­dows 10 Fall Cre­ators Up­date on two lap­tops. In­stal­la­tion on my Len­ovo ma­chine (with an In­tel i5 pro­ces­sor) went with­out a hitch, but took three hours. On my lower-spec HP lap­top with an AMD quad-core A-se­ries pro­ces­sor, it ini­tially failed to in­stall af­ter ap­par­ently mak­ing progress for an hour. I then ran the Win­dows 10 Up­date Trou­bleshooter ( www.snipca.com/26001, see screen­shot above right), which fixed a num­ber of prob­lems. Fol­low­ing this it in­stalled in just un­der five hours. Both lap­tops have 8GB of RAM.

I have two ob­ser­va­tions. One, why do

Win­dows Up­dates take so long, and of­ten cause prob­lems, when An­droid up­dates on my Galaxy S7 phone are quick to in­stall and do so with­out a hitch? And two, how do peo­ple with no com­put­ing ‘know-how’ man­age when their PC fails to in­stall an up­date? Would they even know there was a Trou­bleshooter to run?

John Lat­ti­more

CA says As we pre­dicted in Is­sue 512, the Fall Cre­ators Up­date is caus­ing prob­lems on some PCS. If you’re hav­ing trou­ble with it, please email our Prob­lems Solved team: no­prob­lem@ com­put­er­ac­tive.co.uk. They con­sider ev­ery email for fu­ture pub­li­ca­tion.

Newspapers in English

Newspapers from UK

© PressReader. All rights reserved.