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QIrecently updated my Windows 10 laptop to the FCU, with no error messages. But on restarting my PC, I noticed that some of my desktop icons were missing and the Start menu no longer appeared when I clicked Start. Not only that, but on opening File Explorer, I saw all my personal folders (Documents, Pictures, and so on) were empty. I hope the contents of these folders are not lost!

Aproblems

like these can sometimes occur after a major update and are often related to your user profile. Occasional­ly, Windows will default to using a temporary user profile instead of your usual one, which can make it look as if all your personal files and folders have vanished. Your original account may

ATOcheck which version of Windows 10 you have installed, click Start, type run then press Enter, then in the Run box, type winver and press Enter. The About Windows box will open. If it says Version 1709 (see screenshot below), then the FCU is installed. If it says 1703, then you’re still running the previous version of Windows 10 and the update failed. In which case, try installing the FCU using the Media Creation tool method that we recommende­d to John Curtis on page 53. the mains and create a system restore point before you start, so that you can restore the registry if needed.

Next, click Start, type regedit, right-click regedit and select ‘Run as administra­tor’. Navigate to HKEY_LOCAL_ MACHINE\SYSTEM\CURRENTCON­TROLSET. Right-click the Enum entry, select Find, then type Enhancedpo­wermanagem­ent Enabled and press Enter. Double-click the ‘Enhancedpo­wermanagem­entenabled’ key on the right, then change the DWORD ‘Value data’ to 0 (see screenshot above). Click OK, then restart your PC.

Where has Command Prompt gone? Qafter

updating to the FCU, the Command Prompt (Admin) command has disappeare­d from my computer and appears to have been replaced with Windows Powershell (Admin), which does not let me enter commands that I frequently use. On my laptop the ‘Command Prompt (Admin)’ command is still there. So what’s happened to it on my desktop PC?

Athis

is a known bug with the FCU and hopefully Microsoft will fix it soon. In the meantime, you can get around the double log-in problem by opening the Settings app, clicking Accounts, ‘Sign-in options’, then scrolling down to the Privacy section. Here, switch off the ‘Use my sign-in info to automatica­lly finish setting up my device after an update or restart’ setting (see screenshot below).

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