Computer Active (UK)

Smart doorbell earns ringing endorsemen­t

Is it me you’re looking for?

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Nest’s Hello serves the same purpose as the Ring Video Doorbell 2 (see Issue 534). It alerts you when anyone approaches your door, even before they’ve pressed the bell, and you can see and speak to them before you let them in. It doesn’t offer remote unlocking, but its app works whether you’re at home or out of the house. You can even pre-record a message before you go out. The Nest Hello connects to your home Wi-fi and, unlike the Ring product, it has no battery, so it also needs a mains power connection.

If you already have a doorbell wired to a 16-24V transforme­r, you can easily replace its button with the Nest Hello. Alternativ­ely, Nest can carry out the replacemen­t for you for a rather steep £100. If your existing doorbell is batterypow­ered or has a low-power transforme­r, Nest’s installer will add a transforme­r free of charge. However, installati­on isn’t available if you currently have no wired doorbell. In that case, you need to buy a compatible chime – oddly, unlike Ring, Nest doesn’t sell one – and a transforme­r. You’ll also need to drill a hole for the wires. Nest doesn’t sell a transforme­r either, but they are easy to find (such as this £17 model from Amazon, www. snipca.com/28931). It’s not a particular­ly hard DIY job, or you could pay a local handyman or electricia­n to do it.

While the Ring Video Doorbell 2 starts recording only when it detects motion, the Nest Hello can record to Nest’s servers all day. This uses 50 to 300GB of your broadband data per month and requires a Nest Aware subscripti­on, which starts at £30 per year and keeps your video for a week. If you prefer, you can do without a subscripti­on and simply receive a live feed when someone approaches your door, although Nest Aware adds face recognitio­n, so the Hello can tell you who’s at your door, provided it’s someone you’ve previously identified. We found that the system worked well with a Google Home speaker (sold separately), but was less reliable in Nest’s app.

This smart, videoenabl­ed security device is a neat replacemen­t for a wired doorbell

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