Is outdated PC unfit for purpose?
QIf I buy a new PC, can I expect the retailer to make sure it’s fully updated with the latest security fixes and operating system? Is a PC that’s not updated not fit for purpose? John Kent
ANo, that’s not correct. There are lots of things that could make a computer not fit for purpose, but not being updated isn’t one.
Retailers are allowed to keep computers in storage, making it impractical for them to install every update that gets released, whether security fixes or new Windows tools. That means, legally, they don’t have to make sure every computer is running the latest version of every program installed. That would be your responsibility after you bought it.
The phrase ‘not fit for purpose’ means the product isn’t good enough to do the job it was designed to do. This could be because it’s shoddily made, or has an inherent fault. It would also apply if it can’t perform tasks the manufacturer claims it can.
You could also seek a refund if the PC doesn’t perform a task an assistant tells you it can - even if it wasn’t specifically built for it. In this instance, the PC is ‘not as described’.
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