Coventry Telegraph

Banks’ daily failings

-

BANKS and building societies are being hit by more than one IT or security failure that potentiall­y stops customers making payments every day, a Which? Money investigat­ion has found.

The consumer champion found there were 302 incidents that potentiall­y prevented customers from making payments in the last nine months of 2018. It said the findings were made by looking at websites and speaking to banks directly in some cases. SHADOW chancellor John McDonnell has backed Labour’s general secretary in her war of words with deputy leader Tom Watson over how to handle anti-Semitism.

The row between Labour’s senior official Jennie Formby and Mr Watson exploded when she accused the deputy leader of “unacceptab­le” behaviour by asking MPs to forward anti-Semitism complaints to him as well as the party.

Mr McDonnell told the BBC: “What Jennie is concerned about is anyone setting up a parallel system of dealing with cases.

“That wouldn’t be right. This has got to be dealt with by the party itself. That’s why we need ... clarity from Tom, really.

“There is no problem about asking for informatio­n about progress on individual cases if you’ve reported them.”

He added: “What you don’t want is individual politician­s in particular getting involved in setting up some form of parallel process.

“By all means feed your views in. By all means try and improve the process. But let the party officials get on with it.”

Mr Watson hit back at Ms Formby’s comments on Friday, stating he had acted because of a “complete loss of trust” in the party over how complaints were being handled.

Mr McDonnell also rejected suggestion­s that Labour is institutio­nally anti-Semitic, although he acknowledg­ed there is “clearly” a “problem” within the party.

The shadow chancellor said a “tiny number” of members have been involved in some form of anti-Semitism and argued this has to be eradicated.

He also noted the party needs to react quicker in dealing with anti-Semitic allegation­s, adding on some occasions it needs to be “more ruthless, more severe, and we’re doing that”.

His remarks came as Labour seeks to appoint former lord chancellor Charlie Falconer to scrutinise disciplina­ry procedures.

Labour former cabinet minister Lord Falconer of Thoroton said he is willing to take on a role and is “very keen” the terms are agreed to ensure he has the required resources to be effective.

He also warned members of the Jewish community have made it clear they have “absolutely no confidence” in Labour nor leader Jeremy Corbyn to adequately fight anti-Semitism, adding the party’s electoral chances could be damaged by such a characteri­sation.

Mr McDonnell, asked if the Labour Party has a problem with anti-Semitism, told Sky News’ Sophy Ridge on Sunday: “Well, we clearly do.

“These allegation­s that the Labour Party is institutio­nally anti-Semitic I reject completely, but clearly we do [have a problem] and we’ve accepted that.”

Mr McDonnell said party figures suggest 0.1 per cent of members “seem to have been involved in some form of anti-Semitism”, adding: “It’s a tiny number but it’s still a problem – I don’t want one anti-Semite in our party.”

 ??  ?? SIMON AMSTELL has said he felt like he had to lie about who he was for eight years because he feared being gay would ruin his life.The comedian, left, revealed he hid his sexuality for many years, and doing so made him feel very alone.
SIMON AMSTELL has said he felt like he had to lie about who he was for eight years because he feared being gay would ruin his life.The comedian, left, revealed he hid his sexuality for many years, and doing so made him feel very alone.
 ??  ?? John McDonnell
John McDonnell

Newspapers in English

Newspapers from United Kingdom