Coventry Telegraph

Cheap holiday scam among latest to hit Cov & Warks

- By CLAIRE HARRISON News Reporter claire.harrison01@reachplc.com

CHEAP holidays, DVLA emails and pet micro-chipping are some of latest scams to hit Cov and Warwickshi­re.

Warwickshi­re Trading Standards has issued warnings about some of the scams that have been reported by residents.

They have listed the most recent ones to ensure that no-one falls victim to them.

Here’s some more informatio­n on each.

Copycat cheap holiday and airline flights: Fraudsters are setting up copycat websites through which they sell fake airline tickets and holidays. The fraudsters use the same names (or very similar names) and ATOL numbers of genuine travel companies.

Before the pandemic, in 2018 UK holidaymak­ers lost more than £7m to fake sites and fraud. According to ABTA, 53% of reported online holiday scams concerned the sale of fake airline tickets from copycat and bogus websites.

These websites look very profession­al and even include telephone numbers that use local area codes to where the genuine companies are based. The telephone numbers are actually linked to foreign call centres.

If you are a victim of a bogus website, report it to Trading Standards on 0808 223 1133.

There are many companies that sell holidays and airline tickets online, from large brands to small independen­ts.

Here’s some tips to help you protect yourself:

If the seller is unfamiliar to you, research them online. You can check to see when a website was first registered using https://who.is/ If the website was registered very recently, but the company claims to be well establishe­d, be wary!

Pay in a way that offers some form of protection if things go wrong, for example with a credit card. Be wary of companies that will only accept payments that offer little or no protection, such as bank transfer.

Bogus ‘pop-up’ quizzes: Beware of bogus ‘pop-up’ quizzes and competitio­ns that appear on websites and social media sites.

Many bogus promotiona­l competitio­ns claim to offer iphones and other technology as prizes.

People are asked to answer a few simple questions and of course, everyone wins! ‘Winners’ are then asked to provide their card details to pay for posting their non-existent prize to them. When the fraudsters have this informatio­n they can start taking money from ‘prize winners’ bank accounts, often by setting up a continuous payment authority.

Scam DVLA Emails: Warwickshi­re residents have reported receiving scam DVLA email messages.

The messages state that their car must not be driven on the highway because its road tax had expired and the applicatio­n to renew it had been refused because the account did not contain sufficient funds to cover it.

The recipient of the email is then invited to click on a link to a website to ‘resolve the matter.’ These links direct recipients to bogus websites from which personal and financial informatio­n can be stolen. Be wary of any unexpected emails.

Never follow a link in a suspicious email. Always visit the website by typing the correct address in to the browser.

Pet Registrati­on Microchip Copycats: New pet owners are warned to beware of bogus ‘copycat’ websites offering pet microchip registrati­on services.

These bogus websites, that can appear above genuine websites in online searches, take money for falsely claiming to be able to register your pet. Before you register your pet, make sure that you have visited the correct website.

To make a consumer complaint or for consumer help and advice, please contact the Citizens Advice Consumer Service on 0808 223 1133.

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