At last – my hearing’s back on track New hearing aids help John saddle up for success

SPORTY John Mosse lost his hearing in his thirties, and struggled to find hearing aids that were the perfect fit. For years he’d put up with uncomfortable NHS aids and poor aftercare from other private companies.

But now, after finding the perfect solution through global hearing specialist Amplifon, his hearing has been transformed – allowing him to take on new challenges.

John says: “All the hearing aids I’d previously tried helped me to get by in my job as a personal trainer and sports therapist but it always felt like there was something missing – the care and attention the audiologists gave always seemed to be lacking.”

That all changed when he turned to Amplifon for a free, in-depth hearing test using pioneering technology.

His audiologist was able to identify the type of hearing loss John had and establish what type of hearing aids would best suit his hearing difficulty and lifestyle.

He recalls: “My audiologist Simon was brilliant, he sat down with me and explained exactly what he was testing for.

“I was really impressed by the range of hearing aids available and how advanced the technology is.” John, now in his sixties, picked out a top of the range model which has Bluetooth connectivity.

It allows him to connect his hearing aids to his phone so the incoming call goes straight into his ears, and is adjusted at the right levels to meet his hearing needs.

He explains: “The hearing aids are just brilliant. The sound goes straight into my ears and I have a little pendant that I wear round my neck that acts like a microphone so I can chat without using my phone.

“This allows me to talk to people on the phone hands free whilst on the move which is really useful for when I’m out and about with my job.

“They also have ongoing adjustment on them so anytime I need them altering I can just nip into the store and they will sort it out for me.”

John was impressed by the level of expertise and aftercare he received with Amplifon.

He says: “Nothing’s ever too much trouble – they are very nice people who will always go the extra mile to help.

“Other companies have rushed me in and out of the store, but at Amplifon they spend the time to make sure they can do everything possible to help you.”

Sport has always played a big role in John’s life and, since having his Amplifon hearing aids, he’s taken part in the challenge of a lifetime - cycling 1200 miles from Thailand to Burma for charity.

He enthuses: “The hearing aids were just brilliant while I was taking part in the challenge.

“Although I don’t answer the phone while I’m cycling, I could hear the ring tone in my ears which meant I could pull over and never miss a call.