Daily Express

Call for energy bills refund

- By Sarah O’Grady Social Affairs Correspond­ent

BRITAIN’s biggest energy suppliers should refund millions of customers who were “pickpocket­ed” by unfair tariffs, it was claimed yesterday.

The Big Six firms were accused of ripping off loyal consumers with so-called “tease and squeeze” deals.

These offered cheap rates to entice new customers in, then hit them with big increases when contracts ran out.

Keith Bastian, boss of Britain’s fastest-growing utility firm Fischer Energy, called for a Government inquiry, adding: “Loyal customers have been pickpocket­ed by the Big Six’s despicable approach.”

Comparing it to the PPI mis-selling scandal in the banking industry, Mr Bastian said: “We’re talking about a giant sleight of hand which has made the hard-up public fork out unnecessar­ily. In any other industry there would be absolute accountabi­lity.”

He said customers should be repaid at least £100 for each year they had been put on the tariffs.

The Big Six – British Gas, SSE, Eon, Npower, EDF and Scottish Power – made £7.3billion from such deals over five years, said regulator Ofgem.

Consumer group The Big Deal said: “We support an inquiry to find out how bad this exploitati­on has been.”

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