Daily Express

999? YOU’RE SPROUT OF ORDER

- By Henry Goodwin

A DISGRUNTLE­D takeaway customer rang 999 after she was sent three portions of saveloy and chips instead of one.

Her bizarre complaint was among more than 25,000 timewastin­g calls received by police in London this year.

Others singled out for timewastin­g include a man who phoned 999 to ask what time it was, and another who called to complain that a packet of biscuits he had bought were out of date.

Officers said that the calls, as well as wasting police time and resources, potentiall­y put Londoners in real life or death situations at risk.

Between January 1 and November 30, the Metropolit­an Police’s Command and Control call centre received well over two million calls.

Of those, more than 25,000 were rejected by call handlers after being identified as hoaxes.

People in non-urgent situations who need the police are encouraged to call 101, rather than 999, or even tweet officers. Chief Superinten­dent David Jackson, who is in charge of call handling for the Met, said: “Although these calls can be perceived as amusing, they are actually a huge waste of resources.

“Hoax calls block the number from other members of the public who could be calling 999 in a real emergency.

“It means people in danger are kept waiting for longer and it puts lives at risk.”

He added: “If you are in a situation where you need to speak to the police, please think.”

IT is not just the Metropolit­an Police that has been on the receiving end of timewastin­g phone calls.

South Wales Police fielded the query: “Where can I buy Brussels sprouts? It’s an emergency – I haven’t got any for Christmas dinner.”

Officers in Cambridges­hire were contacted by a woman complainin­g about the after-effects of eating a curry.

And Warwickshi­re Police tweeted: “Latest 999 call: ‘Just got off my train at the wrong train station. I need police to take me home’. Advised to ring for a taxi…”

 ??  ?? Takeaway row sparked 999 call
Takeaway row sparked 999 call

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