GET YOUR BAGGAGE BACK
THOUSANDS of holidaymakers are still waiting for their suitcases to turn up following the weekend of chaos.
BA says sorting out the problems may take several days. Under EU regulation 889/2002 your airline is liable if your hold luggage is lost, delayed or damaged. Report missing bags online at ba.com or call 03444 930 787.
BA says missing bags on flights back to the UK will be delivered for free. If you are overseas, the airline is advis- ing customers to buy essential items and keep the receipts so you can file for compensation when you return.
Around £500 is a reasonable amount to claim for clothes and toiletries per person per week, according to Frank Brehany, consumer director of Holiday Travel Watch.
You have 21 days to submit a claim from when your luggage goes missing.
You may be able to claim on your insurance for costs not covered by the airline.