GET YOUR BAG­GAGE BACK

Daily Mail - - Money Mail -

THOU­SANDS of hol­i­day­mak­ers are still wait­ing for their suit­cases to turn up fol­low­ing the week­end of chaos.

BA says sort­ing out the prob­lems may take sev­eral days. Un­der EU reg­u­la­tion 889/2002 your air­line is li­able if your hold lug­gage is lost, de­layed or dam­aged. Re­port miss­ing bags on­line at ba.com or call 03444 930 787.

BA says miss­ing bags on flights back to the UK will be de­liv­ered for free. If you are over­seas, the air­line is ad­vis- ing cus­tomers to buy es­sen­tial items and keep the re­ceipts so you can file for com­pen­sa­tion when you re­turn.

Around £500 is a rea­son­able amount to claim for clothes and toi­letries per per­son per week, ac­cord­ing to Frank Bre­hany, con­sumer direc­tor of Hol­i­day Travel Watch.

You have 21 days to sub­mit a claim from when your lug­gage goes miss­ing.

You may be able to claim on your in­sur­ance for costs not cov­ered by the air­line.

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