Challenger bank fault

CHALLENGER bank Monzo has blamed a supplier for problems that saw customers unable to make payments yesterday.

Card payments were rejected despite apps showing cash had been deducted. Top- ups and payments between Monzo’s 270,000 customers were also hit.

The problems lasted for about four hours. Following similar issues in March, Monzo said it would take card processing in-house.

Yesterday it said: ‘These hiccups can happen, particularly in a new and growing business being supported by new and growing partners. We do not believe the level of interruption to core parts of the service that we’ve experienced recently are acceptable.’