INVESTOR GRIPES TO BT

‘Openreach is completely out of control and is abusing its monopoly position’

‘Why can’t I get a phone signal from the end of my garden?’

‘Do you think the Mafia were involved in this scandal?’

‘ Much-loved red telephone boxes are part of our heritage. But they are missing panes, filthy and need re-repainting’

‘ We get cold calls every day. One of the numbers I have to ring most often is 1471’