Amazon: You were out so we left your parcel... on the sofa

MISSING a delivery is part and parcel of online shopping and most consumers get a card saying their purchase is at the depot or with a neighbour.

But Carolanne Lindsay, 39, was astounded at the note left by a driver telling her an Amazon packet was on her sofa.

She says he must have gone round the back of her home, through the patio doors and then walked right across the dining room and into the lounge to deposit the parcel of coffee pods.

Mrs Lindsay had locked the front and back doors before going out for the day but believes her five-year-old son left the patio door unsecured after letting their dog out.

She said the incident has left her shaken as her husband is in the Armed Forces and has been deployed away from home. Mrs Lindsay, a social worker, of St Athan, South Wales, said: ‘I’m sitting here and I have locked myself in because I don’t feel safe. It’s horrendous. The back and front doors were locked. But my five-year-old had obviously left the patio doors unlocked after letting the dog out. Calling card: What Mrs Lindsay (left, with her husband) found This one instance when my son left the door unlocked and we didn’t check, and this happens.

‘There was a large dining table right by the patio door but he went through and into the living room.

‘We are a military family. We check our doors for safety because, with the things that are happening in the world, we have to be secure.

‘My first thought, and I know it sounds ridiculous, was what if he’d planted cameras in the house. Or he could have taken something.

‘He’s trespassed on my property. Amazon have offered us compensation for the distress but I don’t want [the money], I want to know what’s going on.’

An Amazon spokesman said the driver worked for a third party and was no longer delivering its parcels. ‘We have very high standards for independent companies who deliver Amazon parcels and how they serve customers,’ he added.