On the buses: Former secretary Gwen Zanzottera is now a tour guide

with arthritis and a lot of muttering. I have been incredibly lucky and most of my life has been a lot of fun. My doctor tells me to keep on with all the daft things I am doing, and I intend to do just that while I can. GWEN ZANZOTTERA, Stratford-upon-Avon, Warks.