Airline buries report into last fiasco
A REPORT into the British Airways IT shutdown in May is being kept under wraps.
A power outage halted the online check-in system, grounded planes and broke baggage systems over the late bank holiday weekend and half-term holiday.
Around 5,000 passengers were stranded after their flight was cancelled, with many more enduring lengthy delays. Willie Walsh, the boss of BA’s parent company IAG, said the independent review was almost complete last week.
But he also made it clear that the document will never be published. BA says the report indicated an engineer – said to have been employed by contractor CBRE – was to blame for rebooting the system too quickly when power failed.