Off the grid

IT’S bad enough that BT’s rural deal could add £20 to all broadband bills (Mail), but that’s if you can get a service in the first place.

I moved into a new-build flat in December, only to find there is no phone line or broadband.

BT/Openreach has continued to say it is laying cables, but my neighbours and I are still waiting.

G. DEACON, King’s Lynn, Norfolk. THE Department for Culture, Media and Sport says millions of homes and businesses who can upgrade to superfast broadband have not yet chosen to do so.

Has it not occurred to them this might be on account of the superincreased cost?

I’m quite happy with copper wire providing me with a download speed of 10Mbps as I have only one computer and one smart TV.

Unfortunately, there are many who can’t get near the minimum 10Mbps, a pledge that seems to have been rejected, withdrawn, forgotten or abandoned. J. LUXON, Weston-super-Mare, Somerset.