And tips to reduce the strain if you DO actually need help

IF YOU or a loved one do end up needing A&E, here is what experts recommend to make the experience as easy, and your wait there as swift, as possible.

MOST of us don’t want to make a fuss, and will patiently wait in line to be seen, but if you or your relative has severe persistent chest pain, loses consciousness, appears extremely confused, has repeated seizures that are not stopping, breathing difficulties, severe bleeding, severe allergic reactions or severe burns or scalds, push to the front.

‘These are life-threatening emergencies and need urgent treatment,’ says Lucinda Keenan, helpline manager for the Patients Association. ‘Also, if you get worse while waiting, tell someone.’

IF YOU have time, take medication you have been prescribed in with you, suggests Nichola Ashby, the professional lead for acute and emergency care at the Royal College of Nursing. This helps staff see not just what you’re taking, but the dose.

GRAB essentials. ‘This is easier said than done when you are rushing to hospital but change for

car parking, layers of clothing for a too hot/too cold hospital environment, a charged phone or charger, a book and money to buy drinks and toys for children can make life easier and fill time,’ says Lucinda Keenan.

TAKE your medical passport. Anyone on long-term medication should have one. It details key medical information.

WHEN you arrive, mention any recent surgery or hospital stays and chronic conditions such as dementia or heart disease.

IF YOU’RE taking a child, head for a hospital with a specialist paediatric A&E department. ‘This can save time as they just have to be transferred if it’s serious,’ says Lucinda Keenan.