Daily Mail

Street where broadband is so slow it can take 21 hours to download a film

- By Katherine Rushton Media and Technology Editor

‘It can be difficult to do anything’

BRITAIN’S broadband ‘postcode lottery’ means people in some areas are forced to wait 21 hours to download a movie – longer than a flight to Australia.

Residents in Thorpe Lane in Suffolk’s Trimley St Martin hold the dubious honour of having the country’s slowest internet. They can’t use videostrea­ming services such as Skype in high-definition, and even checking Facebook can be frustratin­g.

Their broadband speeds average just 0.68 megabits per second (mbps) – 53 times slower than for the average household and an incredible 260 times slower than the fastest speeds.

Residents in Benford Avenue, Motherwell, North Lanarkshir­e, however, enjoy speeds of 177.1mbps, meaning they can download a movie in under five minutes.

Benford Avenue resident William Perkins, 73, said: ‘I’m a bit surprised to hear that we’ve got the fastest broadband in the country. I knew we were quick but I didn’t think we were that quick.’

Back in Thorpe Lane, resident Ann Owen, 65, said: ‘I also have a cottage in the Orkney Isles where there is nothing but the sea and me, but the connection there is much better. The broadband here is incredibly slow. You cannot do two or three things on your laptop at once as other people manage to do. In fact, it can be difficult to do anything during the evening.’

Consumer website uSwitch, which carried out the research based on more than a million speed tests, said it was shocked by the range – and the sluggish internet access in some parts of the country. Broadband expert Ewan Taylor- Gibson said: ‘It is astonishin­g to think that you could fly to Sydney in the time it takes to download a film on the UK’s slowest street.

‘ Reasons for such sluggish broadband speeds can vary and can include a user’s distance from the nearest exchange.’

Thorpe Lane is a considerab­le distance from the nearest telephone exchange, which is itself connected to the web via old-fashioned copper-based wires. By contrast, Benford Avenue is linked to Virgin Media’s fibre broadband network, which boasts potential speeds of 300mbps.

Most of the UK’s broadband services run on the BT Openreach network, which offers fibre in some parts of the country but only copper in others.

However, Virgin has its own fibre network which runs all the way to each house where the service is available. Sheskin Gardens in Londonderr­y and Crosswood Road in Swindon, which took second and third places, are also linked to fibre and enjoy speeds of 158.5mbps and 158.4mbps respective­ly. Surprising­ly, there is not a single London street in the top ten.

Shockingly, uSwitch found that a fifth of homes in Britain have broadband that limps along at less than 10mbps, while nearly one in ten have to make do with less than 5mbps.

Mr Taylor- Gibson said: ‘While cable services offering the fastest broadband speeds aren’t available at any of the UK’s slowest streets, fibre-to-the- cabinet broadband should be accessible at more than two thirds of the most sluggish postcodes – something that might be a surprise to those that have been frustrated enough to run a speed test.’

Newspapers in English

Newspapers from United Kingdom