Daily Mail

BBC is ‘ignoring its older female viewers’

- By Emily Kent Smith

PUBlIC service broadcaste­rs such as the BBC are neglecting older women and audiences outside london, the watchdog has warned.

These groups do not feel their needs are represente­d by public service broadcaste­rs including the BBC and Channel 4, according to an ofcom report.

It came as the regulator’s chief executive yesterday urged channels to work together to survive in an environmen­t dominated by US online giants netflix and amazon.

Yesterday ofcom released its Public Service Broadcasti­ng in the Digital age report. It read: ‘There is concern among audiences that public service broadcaste­rs do not fully portray and represent the nations, regions and diverse communitie­s of the UK.

‘older women, young people, people living outside london and people from ethnic minority background­s feel less satisfied with public service broadcaste­rs than do other audiences.’

The regulator said children’s programmes were ‘ less well catered for’ and warned it would hold ‘the BBC to account for distinctiv­e content’.

In the fight to survive against streaming services, broadcaste­rs were warned they must pump resources into producing British content – as youngsters now mainly use TVs for gaming or to watch shows online.

ofcom boss Sharon White told a media conference that the Corporatio­n should renew its commitment to areas such as religion and the arts to ‘ensure it retains its central role in British life’.

The BBC’s deputy directorge­neral anne Bulford said it was important for viewers to be able to watch ‘content that is original, distinctiv­e, and – above all – British’. Her comments came despite ofcom stating that the BBC’s investment in content from the UK had fallen in real terms from £1.5billion to £1.3billion since 2008.

Miss Bulford told Enders and Deloitte’s media and telecoms conference: ‘This is not just about the risk of the BBC increasing­ly finding it harder to compete in an ever more competitiv­e global market.

‘It is about a real and imminent threat to the British content that matters most to British audiences.’

Responding to criticism that the BBC was excluding parts of society, she said: ‘For British people, British programmin­g really matters. We want our TV to respond directly to our lives and reflect the country – and the communitie­s – we live in.’

Consumer group The Voice of The listener and Viewer said broadcaste­rs must provide something for everyone – including younger audiences – to remain relevant.

The BBC has previously warned of a potential £500million shortfall over the next decade that could put home-grown British programmes such as Strictly Come Dancing and Sherlock at risk.

The Corporatio­n yesterday said it was committed to ensuring it served all audiences.

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