Daily Mail

John Lewis is hammered by brutal High St slowdown

77pc collapse in total profits Thousands of jobs axed Bonuses cut to 64-year low

- by Hannah Uttley

DEPARTMENT store John Lewis will axe jobs after a 77pc fall in profits that also saw it slash staff bonuses to the lowest level in more than 60 years.

The John Lewis Partnershi­p, which includes Waitrose, became the latest big name to suffer from a brutal slowdown on the High Street.

Stores have reported a big shift in shopping habits from consumers with millions going online, and supermarke­ts are being hammered by competitio­n from discounter­s Aldi and Lidl.

John Lewis is undergoing a radical overhaul since Paula Nickolds took over as managing director in January last year. The group saw profits plunge 77pc last year to £103.9m as it was dealt a £111.3m blow associated mostly with restructur­ing and redundancy costs.

As a result of this, its bonus to staff, who are partners in the firm, was chopped to 5pc of wages last year – around £1,000 each – the lowest since 1954 and the fifth year in a row it has been reduced.

Around 1,440 workers were made redundant during 2017, and yesterday chairman Sir Charlie Mayfield admitted many more would go.

Growth at John Lewis and Waitrose all but stalled, and sales from visitors to the department store fell 3pc.

Many analysts had expected both businesses, which cater for the higher end of the market, to dodge some of the recent High Street woes.

Fashion chain New Look said almost 1,000 jobs were under threat as it considered closing around one in ten of its stores. Last week Toys R Us and Maplin crashed into administra­tion, putting 5,500 jobs at risk.

Mayfield said: ‘There’s about 5pc fewer partners in the business as of this time versus last year. We’re expecting the number of partners will continue to decline.’ And he even left open the possibilit­y that bonuses could be axed.

The only times John Lewis has not paid a bonus were during the First and Second World Wars and in the early 1950s.

‘What it reflects is that the most important thing for our business is its long-term future, so we will be proactive in maintainin­g that position,’ Mayfield added. ‘If that meant we have to have a zero bonus then we would absolutely have it.’ He warned profits could fall further this year.

‘We expect trading to continue to be volatile and we’re not expecting any let-up in the competitiv­e intensity that we’re seeing in the market. As a result, we’re expecting continuing pressures on profits this year.’

declining store sales dragged on John Lewis’s like-for-like performanc­e which increased just 0.4pc last year. Online sales were up 15pc while purchases in stores dropped by 3pc. John Lewis said it has no plans for new stores in this financial year but is weeks away from opening a 230,000 sq ft store in west London’s Westfield shopping centre, costing £33m.

Nickolds said: ‘The world of retail is changing and so it’s likely that retailers will need fewer shops. We’re advantaged here in that we only have 50 shops and they’re trading successful­ly in very important centres in the country. Our investment in existing shops will be the feature of the next chapter.’

At Waitrose, sales also edged up just slightly – with a 0.9pc increase last year. The supermarke­t said margins were hit as it decided not to pass on all increases in food costs. For example, the cost of its Essential range butter soared by 200pc, but its price was put up only 36pc.

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