MARVELLOUS MR POTTS

FEW had heard of David Potts when he became chief executive in 2015.

But the 60-year-old father of two has transformed the ailing store.

He focused on quality and local produce. But he also sealed a series of tie-ups to boost sales. Stores now tailor food offerings to suit local tastes. He axed 1,500 managers, but hired 7,000 shop floor staff to improve service.

And he teamed up with Amazon to deliver groceries within an hour, added hand car washes and revived the Safeway brand.