Straight to the POINT

EXASPERATED by Muzak and automated messages while on hold (Mail), I wrote to the MD suggesting he tried to phone his company. The system changed overnight. T. JAcOB, exmouth, Devon. HOW come Coronation Street’s Audrey is treated straight away in A&E and not left on a trolley for hours? TReV TURNeR, Malvern, Worcs. I SENT net bags to the Prime Minister and Marks & Spencer suggesting they could replace plastic bags. I have not received a reply. DAVID SPRATLeY, Richmond, London. SHALL I start collecting bottles and cans so I can make a killing when a deposit scheme is introduced? J. LUNN, address supplied.