MIRRORS TO GIVE US A TRUE REFLECTION
WHAT is it with M&S and mirrors? There’s a baffling lack of them in stores, and those that do exist appear to be specifically positioned so you have to stumble into a clothing rail to get a reasonable view.
A key reason for going into the store rather than buying online is to try on clothes, or at least feel the fabric and judge the quality.
The company’s returns policy has always been first rate, but most people prefer to get it right first time. Many people don’t have time to go into the changing rooms and prefer to shrug on a parka or sweater on the main floor in front of a full-length mirror. Why not designate some specific areas where this is possible — even adding hooks on the wall so you can look at several pieces at the same time? And while I’m on the subject of mirrors — the ones in the shoe department only show from the knee down. Even if you manage to find a right and a left in the messy jumble that is the shoe display, you need to trek to a different area of the store to see how you look from head to toe.