Daily Mail

Death of the digital camera

Dixons takes them off the shelves as mobile phone technology races ahead

- by Hannah Uttley

DIGITAL cameras are being taken off the shelves at Dixons Carphone and being replaced by flat-screen TVs in a bid to turn around the struggling business.

In a sign of shifting consumer habits, the High Street chain has decided it is stocking too many cameras because shoppers are using mobile phones for their snaps.

Chief executive Alex Baldock said there had been a decline in those wanting to purchase state of the art cameras as mobile phone technology has improved.

Many phones also come with editing software which can make pictures taken by even the most amateur photograph­er seem more profession­al.

Instead Dixons plans to fill the floor-space taken up by cameras by bringing in more flat-screen TVs as football fans splash out to watch England in the World Cup.

Baldock said: ‘More photos are being taken than ever before but they’re being taken on mobile phones. Cameras are taking up too much space in stores so we’re bringing in more large-screen TVs, for example, which are flying off the shelves right now because of the World Cup.’

Dixons started life as a photograph­y studio in Southend in 1937. It went on to sell cameras and later laptops and computers after it bought PC World in the 1990s. In 2014 it merged with Carphone Warehouse and is now worth £2.3bn.

Profits at the electronic­s retailer sunk by 24pc to £382m last year, in line with expectatio­ns following a warning, and are expected to fall further to £300m this year. Same- store sales edged up 2pc in its UK business, while group revenues increased 3pc to £10.5bn.

It is now closing 92 Carphone Warehouse shops as it deals with flagging mobile phone sales, as consumers keep their handsets for longer.

Baldock, who is just 80 days into the role, took over from Seb James, who has left to run High Street pharmacist Boots. The 47year- old was highly critical of former management when he joined, announcing drastic plans to overhaul the business which wiped £556m off the company’s value.

‘We won’t tolerate our current performanc­e in mobile, or as a group. We know we can do a lot better,’ Baldock said at the time.

Last week the firm admitted it had been hit by a data breach involving unauthoris­ed access to as many as 5.9m customers’ cards.

Baldock insisted he was taking responsibi­lity for Dixons Carphone’s performanc­e and denied attacking previous management.

‘What we talked about at the time was some of the things that were getting in the way of performanc­e. I didn’t personalis­e it then and I’m not personalis­ing it now,’ he said. ‘I’m in charge here, I’m the chief executive and I’m responsibl­e for putting everything right that needs to be put right and… for going after the opportunit­y that we have here.’ The former Shop Direct boss also snapped up almost £250,000 worth of shares in Dixons Carphone last night, in a sign he was confident his strategy will pay off. He bought 125,533 of shares at 199p each. But analysts queried Dixons Carphone’s decision to keep hold of the mobile phone business.

Patrick O’Brien, of research firm Global Data, said: ‘As people hold on to their phones for longer, with many switching to cheaper sim-only deals, Dixons decision to merge with Carphone Warehouse in 2014 looks increasing­ly flawed.

‘ Carphone Warehouse, undoubtedl­y, got the better end of the deal. Baldock remains upbeat, claiming that everything is fixable, but he has a tough job ahead.’

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