Claim refund from Ryanair

PASSENGERS stranded by striking Ryanair staff must fight for the compensation they’re owed, experts urge.

Under EU rules, holidaymakers are entitled to up to £536 in compensation if they arrive at their destination more than three hours late.

Ryanair claims it should not have to pay out as the delays are a result of ‘extraordinary circumstances’.

Aviation watchdog, the Civil Aviation Authority (CAA), says airlines should pay out when disruptions are caused by their own staff striking. Around 100,000 Ryanair passengers have been affected by cabin crew and pilots striking across Europe. Martyn James, from Resolver, an online complaints and claims site, says: ‘The rules are clear. These strikes are not extraordinary circumstances.’ Submit a claim at contactform.ryanair.

com or call 0330 1007 838. Include flight numbers, booking references and passenger names.

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