YOU HAVE YOUR SAY

EVERY week, Money Mail receives hundreds of your letters and emails about our stories. Here are some from our article on a new service, which won backing on TV’s Dragons’ Den, that switches households to a new, cheap energy deal automatically each year . . .

THE big problem with these kind of comparison services is that they make money by charging the firms they promote. You’ll often find far cheaper tariffs if you go to the suppliers directly.

F. G., Coventry.

I STARTED to sign up, but then I felt a bit uncomfortable when they wanted my bank details. I prefer to stay in control of my own bills and bank account.

R. S., Wales.

I WATCHED them on Dragons’ Den and, on the face of it, Look After My Bills sounds like a nice idea. But I am a bit old-school and, if something sounds too good to be true, I tend to steer clear.

P. B., Warrington, Cheshire.

I DON’T like the fact that they rule out firms they feel provide bad customer service. Would it not be better to have two searches — one for price and another for customer service?

M. J., Brighton.

LOOK After My Bills, Flipper, Labrador . . . I don’t know which one to go with. Perhaps someone should create a comparison site to help us decide!

P. D., Grimsby, Lincs.

I ALWAYS sign up to one of the group deals where thousands of people join together to get a bulk discount. The prices are always very good.

A. O., Cardiff.

IT’S a shame you can’t switch so easily with a smart meter. I’m glad I have resisted the attempts of all my various suppliers who wanted me to install one.

P. W., Dartford, Kent.

I DESPAIR at the hopeless service of some energy suppliers. I’m still trying to sort out the incorrect transfer of my gas meter number seven months after I switched. At one stage, I had three gas meters allocated to my account.

W. E., Manchester.

DRAGONS HAVE BACKED ENERGY SWITCHING FIRM — SHOULD YOU?

Money Mail, August 22